Report on Servers Maintenance and Upgrade

Dear all,

This is the report for eSky servers maintenance and upgrade on 14th February 2012.

1. Premium Internet upgraded.OK!

2. New E1 fiber connectivity activated for Malaysia, Singapore and Indonesia.OK!

3. Callback gateway for Malaysia +603-27727222, Singapore +6531255183 and USA +15618070577 : ALL working well.OK!

4. Direct Call through Gateway :

a. HK : +852-30626100

b. Singapore: +65-31080448

c. Malaysia : +603-27884600

d. Indonesia : +62-2130429003

ALL working well: OK!

5. Member web portal / Vsportal : OK!

6. Reseller Panel : http://enum.esky.co/vsr/ : OK!

7. Web dialer : OK!

8. Connect 2 Web Call back : OK!

9. Web SMS :OK!

10. e-numX.com member URL :OK!

11. e-numX.com member activation and product purchase API updated and auto reload : OK!

12. eTel 888 IDD card : SMS register and reload: Working Well: OK!

Thank You for your patience!

 

Best Regards,

eSky Technical Team

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NOTICE : eSky Server Maintenance and Upgrade Notice on 14th to 21st February 2012

Dear all members and business partners,

Due to our users are increasing, we are facing internet congestion and server database slow response issue.Therefore, you may experience very slow login to your member page, voice quality unclear or difficult to connect to server from your mobile smart phone or PC softphone. However, eSky will not ignore this problem.

Furthermore, we are fixing the missing links of reload airtime, top up or activate of new members issue. We are also in the midst of transfer all the website links from esky2u.com to e-numX.com.

You will have faster connection and clearer voice quality after our upgrade of servers and internet bandwidth.

What we plan to achieve:

1. fix all e-numX.com links and features.

2. improve all voice calls quality

3. Callback stability improve

4. Mobile application connectivity improve

In the meantime, our technical team are doing servers and IP upgrading in these 7 days. You may experience service interruption during our upgrading period.

* Server maintenance and IP upgrading period from 14th to 21st February 2012, time : 12am to 8am, GMT+ 8 ( Singapore Time Zone )

Your kind understanding and patience are highly appreciated.

eSky Technical Department

 

 

 

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Special Announcement to all eSky members and partners

eSky company would like to announce that eSky Malaysia will be acquired by eSky Private Limited Singapore.

Our business direction will have some minor changes due to the new requirement from Singapore and foreign investors. eSky will focus on  core business of enum wholesale, retail and mobile application business. eSky new business website is http://www.eskytel.com/

For all eSky MGM members and partners, management have decided to migrate it back to old domain name : www.e-numx.com and our MGM business which was started on year 2010 will be operated under new subsidiary company: ENUMX.

Your member login is http://www.e-numx.com/login/

For Top up center or Stockist login is http://www.e-numx/com/admin/

Your member URL will be updated shortly.

Since we are still migrating the website and database, you may having some issue to see your airtime balance or BV display. We will do our best to solve this ASAP. However, your actual airtime balance can be checked at the enum info link.

Your kind patience and understanding is highly appreciated.

Thank you.

 

Yours truly,

Jonathan Leong

CEO

eSky Group

 

 

 

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